Pricing

What Fulfillment Actually Costs

Fulfillment starts at $2.25 per order, excluding the carrier’s shipping charge. Below is every category that can appear on your invoice, and the four that never will.

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From $2.25
Per order, excluding postage
7–10 days
Signature to first order shipped
4 locations
CA, TX, GA, NJ — 1–2 day ground nationwide
Month to month
No long-term contract, cancel any time
What you pay for

Every line that can appear on your invoice

Fulfillment is priced per activity, not as one flat fee — which is why a rate card is quoted rather than published. These are the categories. Your quote puts a number against the ones you actually use.

Fee What it covers How it is measured
Onboarding Account setup, WMS configuration, integration and your first inbound. One-off, quoted with your rate card.
Receiving Unloading, counting, QC and putaway of inbound shipments. Per carton, pallet or unit, by how goods arrive.
Storage Space your inventory occupies between arriving and shipping. Per pallet, shelf or bin, billed monthly.
Pick & pack Retrieving each item and assembling the order. Per order, with a per-item rate after the first.
Packaging Boxes, mailers, void fill and tape. At cost, or nothing when you supply your own.
Shipping The carrier’s charge for moving the parcel. Passed through at our negotiated rates. Not marked up.
Returns Receiving, inspecting, and restocking or disposing of a return. Per return, by disposition.
Value-added work Kitting, assembly, labelling, inserts, Amazon Transparency codes. Per unit or per hour, quoted for the job.

Our own 3PL pricing guide walks through each of these in detail, including the surcharges worth asking any provider about.

What you never pay for

Four things that stay off the invoice

✓ No long-term contract

Month to month. Cancel any time.

✓ No hidden fees

Every line on your invoice matches a line on your rate card.

✓ No shipping markup

Carrier costs are passed through, not resold.

✓ No platform or integration fee

Shopify, Amazon, Walmart, eBay, Etsy and ShipStation connect at no charge.

Questions

Before you ask for a quote

What does an order cost?

Fulfillment starts at $2.25 per order, excluding the carrier’s shipping charge. Where you land above that depends on order size, how many items you ship per order, your SKU count and your monthly volume, which is why the number comes from a quote rather than a bracket.

Why is there no public rate card?

One published number would be wrong for almost everyone. A brand shipping 200 single-item orders a month and one shipping 20,000 multi-item orders cost very different amounts to serve, and quoting them the same rate means one is subsidising the other. We price against your actual order profile instead.

Is shipping included in the per-order rate?

No. The per-order rate covers our handling. Carrier postage is billed separately at our negotiated rates and passed through without a markup.

How long does it take to start?

Seven to ten days from signed agreement to your first order shipping, including integration and receiving your first inbound.

Do you charge for returns?

Yes, per return, by what happens to it. Inspecting and restocking a sellable unit costs less than processing a disposal.

What do you need to quote me?

Monthly order volume, average items per order, your SKU count, and roughly how much space your inventory takes. A current invoice from another 3PL is faster still.

Get a number for your own volume

Send your monthly order count, average items per order and SKU count. We come back with a rate card built against your actual profile, not a bracket.

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